Policies
Refund Policy
How ISKCON Rewari handles donation refunds and payment errors.
CONTENT NEEDED: This is placeholder text only. The temple management committee should replace it with your actual, finalized refund policy (ideally reviewed against Federal Bank's requirements) before this page goes live for real donors.
Donations made to ISKCON Rewari through this website are, in general, non-refundable once processed, as they are applied directly toward temple construction and related religious and charitable activities.
Duplicate or erroneous payments
If you believe a payment was charged in error — for example, a duplicate transaction caused by a browser or network issue — please contact us within 7 days of the transaction with your payment reference/order ID. We will verify the transaction with our payment partner, Federal Bank, and process an eligible refund to the original payment method.
Failed or incomplete transactions
If an amount was debited from your account but the donation did not complete on our website (no confirmation or receipt was received), the amount is typically reversed automatically by your bank within 5–7 business days. If it is not, please reach out to us with your bank statement reference and we will help trace and resolve it.
How to request a refund
Email info@iskconrewari.com or use our Contact page with your order/payment ID, the date of the transaction, and the reason for your request. We aim to respond within 3–5 business days.